1. Information We Collect
We may collect:
• Name, date of birth, contact details
• Medical history and health information
• Session notes
• Technical information (IP address, device data)
2. How We Use Your Data
We use data to:
• Provide physiotherapy services
• Maintain medical records
• Communicate with you
• Improve service quality
• Comply with legal obligation.
3. Data Sharing
We may share data with:
• Healthcare professionals involved in your care
• Booking platforms
• Video platforms
• Payment processors
• Legal authorities when required
4. Data Security
We implement technical and organisational safeguards to protect your data. However, no system is completely secure.
5. Data Retention
Health records are retained as required under applicable law and professional standards.
6. International Transfers
Your data may be transferred outside your country of residence. By using our services, you
consent to such transfer.
7. Your Rights
Depending on your jurisdiction, you may have rights to:
• Access your data
• Correct inaccurate information
• Request deletion (subject to legal retention requirements)
• Withdraw consent
8. Contact
For privacy related queries, please contact: info@alinelife.com